I started a job as Marketing Director in a new city and needed a promo vendor. I interviewed the top vendors in my area and was disappointed by lack of responsiveness. They were slow to quote and drowned me in catalogs instead of being consultative by suggesting products based on my criteria. I turned to the top online companies – you know which ones – they send us all promo boxes on a regular basis, and if you are wondering how they pay for those boxes, it comes through in fees; or, they use bots for customer service; or, they have good prices but the quality of the product is poor. Then I discovered Promos And Logos — Jay & Lydia! They aren’t located in my state, but Jay responded to my request for a quote nearly instantaneously, and he provided all of the support and recommendations I needed. This is real support for the busy marketing director who doesn’t have an army of people on staff to handle specialty marketing. I’ve been doing business with Promos and Logos for over three years. They keep me informed through the order process and they have resolved issues with vendors to ensure on-time delivery for every event or show. I’ve been impressed since day one and have never been disappointed with the amazing service I receive. I highly recommend giving them a try!